IMPACT Why Resident Communication Matters Now More Than Ever By Erika Riley – VOL. 18 Owning and operating residential buildings has gotten increasingly complicated in recent years. In the face of this dizzying age of change, owner-operators can rely on one golden...
IMPACT The Top Question for Owner-Operators: What Makes Residents Stay in Their Place? By Masooma Memon – VOL. 18 From smart home controls to keyless entry, owner-operators have spent billions in recent years installing tech-forward amenities in their rental...
IMPACT The KPI You Never Considered: A Thriving Resident Experience By Denise Kinsley – VOL. 18 On a recent autumn evening in Kansas City, the Mid City neighborhood was aglow with colored lights. The team at Mac Properties gathered in celebration of Diwali, the South...
IMPACT Why Multifamilies Need to Join the Experience Era — and What Owner-Operators Can Do About It By Mimi O'Connor – VOL. 18 Take a look at the apps you’ve opened today. We’re guessing there’s a Lyft among them, or possibly a Zoom. Does Seamless stay on your...
BELONGING How Iman Benet Lewis, LA Neighbor and Chef, Creates Community By Becca Siegel – VOL. 17 Please note: This article contains references to suicide and self-harm, which may be triggering to some readers By the end of the night at a Dig In dinner hosted by Chef...
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